ExpiTrans, A History in Brief

Starting in early 2003, Scott Vickers and Kenneth Shaw met at the University of California, Irvine where Scott was studying Computer Engineering and Ken was studying Information and Computer Science. When they met, Scott was pursuing credit card and loyalty card sales to area merchants while Ken was developing websites and involved with the student government at their school. Together, they found a synergy in their ambitions to create next-generation technologies and provide consulting services to area businesses.

At first Ken and Scott developed a prepaid card utilizing their school's Student ID, giving Students a unified payment vehicle for use at merchants on and off campus. After coming under the adverse scrutiny of the university's administration, the project ultimately failed. Later in 2003, Scott and Ken worked together to develop a call center solution for an organization in Orange County, California. This later led to a formalization of Scott and Ken's partnership and the creation of ExpiTrans.

ExpiTrans initially offered design, development, and management for contact centers in and around Orange County. At the time, Ken single-handedly designed and developed “Central”, the call center management software, while Scott oversaw and managed the clients' sales centers. During the development process, Scott was invaluable to Ken in interviewing sales agents, creating mockups, and giving an overall direction to Central. Central was one of the first call center solutions to integrate VoIP directly into the management platform. Central is not currently offered by ExpiTrans, but is set to be relaunched as Central Contact Center (3C) Manager in early 2008.

Around mid-2004, citing the lack of an adequate and cost-effective solution, one of Ken and Scott's first clients asked them to construct a payment gateway to handle the billing, accounting, and management of customer accounts. Ken and Scott heartily agreed, as they were still struggling college students at the time. After successfully building the payment gateway, Ken and Scott sought more clients within the processing industry as they felt their technology rivaled the competition's. Within months, the payment gateway business far out-stripped and eclipsed the call center business and Ken and Scott decided to refocus ExpiTrans' direction towards developing a full suite of payment processing solutions and added-value services.

In pursuing expansion, ExpiTrans opened a facility in the Philippines in 2006 to provide back-end support services to the thriving business operations in Orange County. With the Philippines, Ken and Scott have created a cost-effective development operation that has allowed ExpiTrans to launch a next-generation billing gateway and a number of integrated “shopping cart” modules named Commerce Direct.

At present, Scott and Ken are diligently working to take ExpiTrans to the next level and are aiming to become the number one global provider of innovative, highly efficient and cost effective solutions for the financial, telecommunications, and payment processing industries.