3C Manager

3C Manager is a web-based customer relations management (CRM) solution which provides a cost-effective way to manage customer and sales force interactions in a small, medium or large contact center. Highly scalable, with superior analytics and e-commerce integration, 3C Manager defines a new generation of web-integrated CRM solutions.

3C Manager empowers your business with the following features:

Lead Management

Manage and distribute leads automatically. This will allow you to pinpoint leads to be contacted which you can then assign to specific employees.

E-Commerce

Tracking the sale cycle can easily be accomplished with the 3C system. It enables merchants to process payments from target top clients to multiple Internet gateways and also through shopping card databases. A wide variety of commerce can be done electronically using the Internet or other forms of technologies such as email.

Analytics

3C utilizes fully-customizable mix of both graphs and data charts which allow tracking of every facet of your sales cycle. System can be set to display data based upon any time frame, any department or individual.

Web Integration

Because 3C is a web-based solution, you will be able to create live web accessible accounts to a portal customized with your product information, customer service, and any other customer-only benefits you want to post.